Terms & Conditions

Effective Date: July 17, 2026

Welcome to Vantara. By accessing or using byvantara.com, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of our Website.

Use of Our Website

By using our Website, you confirm that all information provided is accurate and that you will use the Website only for lawful purposes. Any misuse, fraudulent activity, or unauthorized access may result in suspension or cancellation of your access.

Products & Availability

Vantara specializes in automotive and motorcycle accessories sourced from carefully selected international suppliers through a dropshipping business model. Product availability, specifications, packaging, and appearance may vary slightly depending on supplier updates.

We reserve the right to modify product information, pricing, availability, or discontinue products at any time without prior notice.

Orders

All orders are subject to payment verification and product availability. An order is considered accepted only after payment has been successfully processed and fulfillment has begun.

Vantara reserves the right to refuse or cancel any order due to suspected fraud, pricing errors, supplier inventory issues, or other operational circumstances.

Processing & Shipping

Orders are typically processed within 1–3 business days before shipment.

Estimated delivery times are generally:

• Mexico: 7–15 business days
• International: 7–15 business days (delivery may vary depending on customs and destination)

Delivery times are estimates and are not guaranteed. Delays caused by customs, carriers, weather, or other circumstances beyond our control may occur.

Tracking information will be provided whenever available.

Cancellations

Orders may only be cancelled before processing begins. Once fulfillment has started, cancellation requests generally cannot be approved.

Returns & Refunds

Due to our international dropshipping model, returns and refunds are generally not accepted for change of mind or customer purchasing errors.

However, if a product arrives damaged, defective, incorrect, or significantly different from its description, customers must contact us within 48 hours of delivery and provide clear photographs and, when possible, an unedited video of the package being opened.

Each claim is reviewed individually and, where appropriate, may result in a replacement, store credit, partial refund, or full refund in accordance with applicable law.

Product Compatibility

Customers are responsible for ensuring product compatibility with their specific vehicle before purchasing. Professional installation is recommended for products requiring specialized installation.

Limitation of Liability

Vantara operates as an intermediary between customers and independent international suppliers. While we carefully select our suppliers and strive to provide accurate information and reliable service, we cannot guarantee uninterrupted website availability, supplier inventory, shipping carrier performance, or customs processing times.

To the fullest extent permitted by law, Vantara shall not be liable for indirect, incidental, or consequential damages arising from the use of our Website or products.

Intellectual Property

All content on byvantara.com, including text, images, graphics, logos, and trademarks, is the property of Vantara or its licensors and may not be copied, reproduced, or used without prior written permission.

Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

These Terms & Conditions shall be governed by the laws of the United Mexican States, without limiting any mandatory consumer rights applicable in your jurisdiction.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Website: https://byvantara.com

Email: vantara.auto@gmail.com